Managed IT for teams that need things to just work.
Day-to-day technology support for your team — devices, accounts, networks, productivity systems, and the inevitable "it just stopped working." A real engineer on the other end, not a script.
What's included
We cover the operational layer most small and midsize organizations would otherwise hire an in-house IT generalist for — without the headcount.
- Help desk & user support — real humans for password resets, software issues, and "my email isn't working."
- Device management — laptop procurement, imaging, MDM (Jamf, Intune), patching, and lifecycle.
- Email & identity administration — Google Workspace, Microsoft 365, Okta — provisioning, deprovisioning, group policy.
- Networking — office Wi-Fi, VPNs, firewall configs, and remote access for distributed teams.
- Vendor management — we handle the SaaS account jungle, renewals, and license cleanup.
- Onboarding & offboarding — new hires productive on day one; departing employees properly deprovisioned.
How we work
We don't gatekeep behind a ticketing portal. You get direct access to engineers who can actually fix things.
- Response SLAs — same-business-day response on standard requests; faster for outages.
- Senior, not scripted — every ticket is touched by someone who can root-cause and fix, not just escalate.
- Per-user pricing — predictable monthly cost based on team size, not "incidents resolved."
- Documentation as we go — your runbooks and account inventory stay current, owned by you.
Tools we run
We standardize where it helps and adapt to your existing stack where it doesn't. Common tooling includes:
- Google Workspace
- Microsoft 365
- Okta
- 1Password
- Jamf
- Intune
- Slack
- Zoom
- Meraki
- Cloudflare Zero Trust
- Tailscale
Other services you might need.
Ready to talk?
Tell us about your team and current setup. We respond within one business day.